Frequently Asked Questions
Everything you need to know about your Givehugz experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my package after it ships?
Yes! Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.
How should I care for my Givehugz apparel?
To maintain the quality of the fabric, we recommend machine washing cold with like colors and tumble drying on low heat or hanging to dry.